Message On Hold

A friend of mine asked about the best way of creating a proper greeting to callers when he was unable to catch a call to his business. My suggestion was to always keep it simple and try not to get carried away with packing in too much detail.  In short, you want to identify yourself, your business or service and encourage the caller to leave a short message ‘after the tone’ and someone will get right back with them. Then tag it with a proper ending such as the company’s website ‘for more information’ (more on this later). This...

Read More